Information collection & use
ToroVerde Middle East LLC (“TOROVERDE”,” our”,” we” “us”) takes our responsibilities seriously and is committed to protecting the privacy of visitors and customers of this website (“Site”). This policy explains how we use personal information that we may obtain about you.
Why do we need your personal information?
When you use services on this Site you will be asked to provide information such as your name, address, contact number and your debit/credit card details. This information may be stored on our computers or the information may be used as follows:
- Processing your booking or contacting you if there is an issue with your booking.
- To answer any questions that you may send to us by email.
- For conducting customer satisfaction surveys.
- Meeting our legal compliance obligations
To whom do we disclose your personal information?
TOROVERDE will not sell, trade or distribute your information to any third parties without your consent.
TOROVERDE may provide third party service providers with access to your information. These service providers may include, but are not limited to: Credit card verification providers, customer relationship management centre and internet services providers who host and manage our webpage.
TOROVERDE may disclose your personal information as required by law to institutions that have the authority to obtain it.
You can choose not to provide certain personal information that we request, this will not affect your ability to access our website, but you may not be able to access certain options or services.
The giving of your personal information to TOROVERDE is consenting to the use of this information as described in this policy. If you do not agree to this policy (including any amendments), then you should immediately cease using the Site.
TOROVERDE may contact you from time to time to provide information on its offers or to update you on its services. You can choose to unsubscribe at any time from these updates or from having your personal information used for market research purposes.
Withdrawing your consent
If at any time you no longer wish to receive information from us, you may do so by clicking here, this will remove you from the TOROVERDE database.
Please note, if you do not consent to TOROVERDE’s use and disclosure of your personal information that you have shared with us, then by withdrawing your consent it may affect our ability to provide particular services.
TOROVERDE will take appropriate steps to safeguard the personal information that you have shared with us. Although we have put in place physical, electronic and managerial procedures to secure and safeguard your personal information, we will not be held responsible for any unauthorized access by third parties and we cannot guarantee that the personal Information provided by you or that is transmitted via the Siteor by e-mail is totally secure and safe.
We may from time to time aggregate personal information collected for the purpose of analyzing patterns to improve our marketing and promotional efforts and website use. All aggregated data will have all identifying elements removed.
We gather site information which can include frequency and number of visitors. This information gathered may include which URL you just came from, which URL you go to next, which browser you are using and your IP address. This data is only used for the purpose of determining how customers use our site, and to help us to research user’s demographics, interests and behavior which will help us to improve your experience within the site.
Notification of changes
Online Bookings – If you have a query regarding your online booking or have encountered any issues whilst making your booking please contact us here .
Non-Booking related Queries – If you experience any technical problems during your visit to our site, or have any comments or suggestions please contact us here.